Privacy Policy

Introduction

At 5 Stars Cleaning Services, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your information when you use our services and visit our website.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as your name, email address, phone number, and postal address. This can occur when you:

  • Request a quote
  • Hire our services
  • Subscribe to our newsletter
  • Contact us for inquiries or support

Non-Personal Information

We may also collect non-personal information about your visit to our website, such as your IP address, browser type, pages visited, and time spent on our site. This information is used to improve our website and services.

How We Use Your Information

The information we collect may be used for the following purposes:

  • Provide and improve our services
  • Process your requests and transactions
  • Send you communications related to our services, promotions, and offers
  • Respond to your inquiries and provide customer support
  • Comply with legal and regulatory obligations

Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with service providers who assist us in operating our business, such as payment processing providers, email services, and marketing services.
  • Legal Compliance: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the safety of our users.

Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security of your information.

Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the contact information provided below. We will make every effort to respond to your request promptly and in compliance with applicable laws.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and notify you through appropriate means if significant changes are made.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Consent

By using our services and visiting our website, you consent to the practices described in this privacy policy.